Terms of Use

Our Terms of Use states how you may make use of the software hosted at loqiva.com, whether as a guest or a registered user. Use of our software includes accessing, browsing, or registering to use our website or our smartphone applications for Apple iOS or Android.

Please read these terms of use carefully before you start to use our software, as these will apply to your use of our website and/or smartphone applications. We recommend that you print a copy of these Terms of Use for future reference.

By using our software, you confirm that you accept these Terms of Use and that you agree to comply with them. If you do not agree to these Terms of Use, you must not use our website or smartphone applications.

Please also refer to our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our website and smartphone applications, you consent to such processing and you warrant that all data provided by you is accurate.

1. About Us

Loqiva.com (and any of its subdomains) is a site with accompanying software applications operated by Loqiva LLC ("We").  We are incorporated in the United States and have our principal place of business at Loqiva LLC, 8 The Green Suite B, Dover, Delaware, 19901, USA. We are a registered corporation in the state of Delaware.

2. Changes to These Terms

We may revise these Terms of Use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

3. Changes to Our Site & Smartphone Applications

We may update our site and smartphone applications from time to time, and may change the content at any time. However, please note that any of the content on our site or smartphone applications may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site or smartphone applications, or any content on them, will be free from errors or omissions.

4. Accessing Our Site & Smartphone Applications

Our site and smartphone applications are made available free of charge. We do not guarantee that our site or smartphone applications, or any content on them, will always be available or be uninterrupted. Access to our site and smartphone applications is permitted on a temporary basis. We may suspend, withdraw, discontinue, or change all or any part of our site without notice. We will not be liable to you if for any reason our services are unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site or smartphone applications through your internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.

Our site and smartphone applications are directed to people residing in the United States. We do not represent that the content available on or through our site is appropriate or available in other locations. We may limit the availability of our site, smartphone applications, or any service or product described on our site to any person or geographic area at any time. If you choose to access our site or smartphone applications from outside the United States, you do so at your own risk.

5. Your Account and Password

If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at support@loqiva.com.

6. Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organization to content posted on our site or smartphone applications.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video, or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site or smartphone applications must always be acknowledged.

You must not use any part of the content on our site or smartphone applications for commercial purposes without obtaining a license to do so from us or our licensors.

If you print off, copy, or download any part of our site in breach of these Terms of Use, your right to use our site or smartphone applications will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

7. No Reliance on Information

The content on our site and smartphone applications is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site and smartphone applications, we make no representations, warranties, or guarantees, whether express or implied, that the content on our site is accurate, complete, or up-to-date.

8. Limitation of Our Liability

Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by U.S. law.

To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

If you are a business user, please note that in particular, we will not be liable for:

  • Loss of profits, sales, business, or revenue;
  • Business interruption;
  • Loss of anticipated savings;
  • Loss of business opportunity, goodwill, or reputation; or
  • Any indirect or consequential loss or damage.

If you are a smartphone application user, please note that we only provide our site for domestic and private use.

You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site or smartphone applications. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

9. Uploading Content to Our Site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our definition of Acceptable Use.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. You could be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site or smartphone applications will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the site a limited license to use, store, and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our definition of Acceptable Use.

The views expressed by other users on our site do not represent our views or values.

You are solely responsible for securing and backing up your content.

10. Acceptable Use

Our policy of Acceptable Use applies to all users of, and visitors to, our software.

10.1 Prohibited Uses

You may use our site only for lawful purposes. You may not use our site or smartphone applications:

  • In any way that breaches any applicable local, national, or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
  • To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy, or re-sell any part of our site or smartphone applications in contravention of the provisions of our terms.
  • Not to access without authority, interfere with, damage, or disrupt:

10.2 Content Standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the United States and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful, or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Infringe any copyright, database right, or trademark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contract or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse, or invade another’s privacy, or cause annoyance, inconvenience, or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm, or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote, or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

10.3 Suspension and Termination

We will determine, in our discretion, whether there has been a breach of this Acceptable Use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this Acceptable Use policy constitutes a material breach of the Terms of Use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

10.4 Changes to the Policy of Acceptable Use

We may revise this Acceptable Use Policy at any time by updating this page. You are responsible for checking this page periodically to stay informed of any changes, as they are legally binding on you. Some provisions of this Acceptable Use Policy may be superseded by provisions or notices published elsewhere on our site.

11. Viruses

We do not guarantee that our site or mobile applications will be secure or free from bugs or viruses.

You are responsible for configuring your technology, software, and systems to access our site. You should use your own virus protection software.

You must not misuse our site or mobile applications by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is hosted, or any server, computer, or database connected to our site. You must not attack our site through a denial-of-service attack or a distributed denial-of-service attack.

Violating this provision may result in criminal liability under applicable U.S. federal or state laws. We will report any such breach to the appropriate law enforcement authorities and will cooperate with them, including disclosing your identity if required. In the event of such a breach, your right to use our site will be terminated immediately.

12. Linking to Our Site

You may link to our homepage, provided you do so in a way that is fair, legal, and does not harm our reputation or take advantage of it.

You must not establish a link that suggests any form of association, approval, or endorsement on our part where none exists.

You must not establish a link to our site on any website that you do not own.

Our site may not be framed on any other website, nor may you create a link to any part of our site other than the homepage.

We reserve the right to withdraw linking permissions without notice.

The website in which you are linking must comply with the content standards outlined in our Acceptable Use Policy.

If you wish to use any content from our site in a manner not described above, please contact support@loqiva.com.

13. Third-Party Links and Resources on Our Site

Our site may contain links to third-party websites or resources. These links are provided for your information only, and we have no control over the content or availability of those sites or resources.

14. Applicable Law

If you are a consumer, please note that these terms of use, their subject matter, and their formation are governed by the laws of the State of Delaware, without regard to its conflict of law principles. You and we both agree to submit to the non-exclusive jurisdiction of the state and federal courts located in Delaware.

If you are a business, these terms of use, their subject matter, and their formation (including any non-contractual disputes or claims) are governed by the laws of the State of Delaware. You and we both agree to submit to the exclusive jurisdiction of the state and federal courts located in Delaware.

Contact Us

To contact us, please email support@loqiva.com.